charges will be refunded if the order is damaged, lost or undelivered to your preferred location. We also do not have the facility of reverse pick up in case of returns as we are a small business and not Amazon.

We do not ship the same day/next day or in any urgent manner. As we do not want to take any additional stress if the order is time sensitive. Please avoid placing orders if you need the products urgently unless you are in salem,TN.

If your pin code is not serviceable by PROFESSIONAL COURIER, kindly inform us prior to dispatch so we can directly ship via speed post India .

HOW DO I KNOW IF MY ORDER IS DISPATCHED?

We provide you with a tracking number and a link to track to your order via E-mail once the order is dispatched, we request you to take the responsibility to carefully track your order till its delivery. DTDC attempts delivery twice and if they don’t deliver, please alert us. So

Shipping & Delivery

TEMPORARY NOTICE :

1. Due to an exponential rise in COVID cases in all MAJOR METRO CITIES AND SMALLER CITIES , expect delay (only by 1-2 days compared to normal transit time) in delivery as courier services are facing restrictions in free movement and working due to lockdown, and movement of only essential services till further notice.
2. If you are placing orders for pre booking items( made to do) as our suppliers from varies parts of in and around india so please expect delay in delivery and making of pre booking products due to Covid 19 restrictions in the country.

Attention please : We have two kinds of products- Ready to ship and Pre booking (made to

1. do) if your order contains both items, we will dispatch the complete order only once the made to do products are also ready, kindly do not place your order with pre booking products if it’s time sensitive . The product status will be mentioned as ready to ship or pre booking above the product title , our humble request .

We at AKSHAVI TRENDS how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

WHEN WILL I RECEIVE MY ORDER?

Once you’ve placed the order with us,the product is dispatched to you within 7-10 working days for all items that are ready to ship. (We are closed on Saturday-Sunday/Public Holidays)

The shipping duration will vary from 1-5 days depending upon the pin code and its distance from its nearest city.

shipping is available in subject to a minimum order value.

A charge of Rs. 100/- will be applied to packing & shipping charges to tamilnadu, Andhra, telangana, Karnataka & kerala.

A charge of Rs. 200/- will be applied to packing & shipping charges to

Rest of india.

Some extra chages will be applied to packing & shipping charges to

Special regions.

The whole order amount including any delivery charges will be refunded if the order is damaged, lost or undelivered to your preferred location. We also do not have the facility of reverse pick up in case of returns as we are a small business and not Amazon.

We do not ship the same day/next day or in any urgent manner. As we do not want to take any additional stress if the order is time sensitive. Please avoid placing orders if you need the products urgently unless you are in salem,TN.

If your pin code is not serviceable by PROFESSIONAL COURIER, kindly inform us prior to dispatch so we can directly ship via speed post India .

HOW DO I KNOW IF MY ORDER IS DISPATCHED?

We provide you with a tracking number and a link to track to your order via E-mail once the order is dispatched, we request you to take the responsibility to carefully track your order till its delivery. DTDC attempts delivery twice and if they don’t deliver, please alert us. So we can make sure it gets delivered. If it’s sent back to us after two failed attempts and this wasn’t notified to us , A second shipping fee is added as we are incurring double charges from DTDC. So please make sure to track your package until delivery

We do not have a personal delivery system or team who can call you in advance before delivering a product and we absolutely cannot decide the specific time period the package has to be delivered. We use courier services like DTDC, Professional ,etc to do the delivery and it’s entirely Upto the particular service/delivery staff when it comes to the delivery. We have no authority over their service and timings.

In case it has been delivered at your address , but it was collected by security staff, House help, neighbor etc. We do not have any guarantee regarding such cases As There will be no advance call or communication from the courier companies while delivering your order, so kindly track your order regularly to receive with no hassles.

Shipping Updates are given only via email. There shall be no calls made regarding the same.

AKSHAVI TRENDS will not be responsible forany delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company within 7-10 working days from the date of the order and payment.

PICK UP FACILITY FROM OUR STORE

To place orders, Please WhatsApp us on +91 73395 886888.

We also offer Pick up facility at our STORE IN SALEM where you can come in person to collect and pay for the same in cash. One can Whatsapp us the screenshots of the desired products from our Website and We shall keep the said items ready to be picked up

WHAT IF I RECEIVE MY PARCEL IN AN OPENED CONDITION?

We ship our packages inside an anti-tamper plastic sealed pouches, If you feel that your package was opened/tampered with, please don’t accept delivery. Always check the outside cover for the package. look out for any torn corners…and in case of such unfortunate event, kindly Return it back to the delivery staff and mention it has been tampered with and also take pictures of the same.

we can make sure it gets delivered. If it’s sent back to us after two failed attempts and this wasn’t notified to us , A second shipping fee is added as we are incurring double charges from DTDC. So please make sure to track your package until delivery

We do not have a personal delivery system or team who can call you in advance before delivering a product and we absolutely cannot decide the specific time period the package has to be delivered. We use courier services like DTDC, Professional ,etc to do the delivery and it’s entirely Upto the particular service/delivery staff when it comes to the delivery. We have no authority over their service and timings.

In case it has been delivered at your address , but it was collected by security staff, House help, neighbor etc. We do not have any guarantee regarding such cases As There will be no advance call or communication from the courier companies while delivering your order, so kindly track your order regularly to receive with no hassles.

Shipping Updates are given only via email. There shall be no calls made regarding the same.

AKSHAVI TRENDS will not be responsible forany delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company within 7-10 working days from the date of the order and payment.

PICK UP FACILITY FROM OUR STORE

To place orders, Please WhatsApp us on +91 73395 886888.

We also offer Pick up facility at our STORE IN SALEM where you can come in person to collect and pay for the same in cash. One can Whatsapp us the screenshots of the desired products from our Website and We shall keep the said items ready to be picked up

WHAT IF I RECEIVE MY PARCEL IN AN OPENED CONDITION?

We ship our packages inside an anti-tamper plastic sealed pouches, If you feel that your package was opened/tampered with, please don’t accept delivery. Always check the outside cover for the package. look out for any torn corners…and in case of such unfortunate event, kindly Return it back to the delivery staff and mention it has been tampered with and also take pictures of the same.